Frequently Asked Questions

Why do I need specialist insurance as a professional/semi-professional sports person?

We know that as a Professional or Semi-Professional Sportsperson, finding insurance to suit your needs can be a challenge and often ends in you paying over the odds for your cover.

Our products are designed by insurance specialists who are passionate about sport. We understand the challenges that professional sportspeople face and aim to provide an insurance offering that’s as specialist as you are.

How do I report an incident?

If you have been involved in an incident, please call us to report this as soon as it is safe to do so. The number to call is 0333 222 1076. Please be aware we may use a third party claims management company to handle any resulting claim.

Who can I contact to discuss my policy?

Our team are available if you have any questions at all about your policy with us. You can contact them on 0333 222 1076.

How do I make a complaint?

ProSport Insurance aim to provide a high standard of service at all times. However, we recognise that things can occasionally go wrong, and we want to hear about it so that we can try to put things right. Please click here to visit our complaints page to find out about how to make a complaint.

How do I cancel my insurance?

We're sorry to hear that you'd like to cancel your policy. We work tirelessly to make sure our service is the best it can be and we're sorry that you don't feel that our cover is right for you. 

To talk to us about cancelling your car insurance policy, call us on: 0333 222 1076

How do I renew my policy?

You can contact our specialist team on 0333 222 1076, who will assist you with renewing your policy with us.

How do I make a claim?

ProSport Insurance wants to make it as simple as possible for you to report a claim.

Full details about how to make a claim can also be found in your policy documentation, which was provided to you when you purchased a policy with us.

If you'd like to speak to someone in relation to making a claim, please contact our helpline on 0333 222 1076 and we will provide you with advice about how to proceed.

Option 4 for Car Insurance claims

Option 5 for Home Insurance claims